Membership

Sixty files.
One winter each.

Haut Neige is retained, not booked. Three levels of engagement, all fees quoted per season, all limited by the calendar and not by choice, so that a season manager can hold every detail of every house they are responsible for.

Levels
03
Files per winter
60
Fees
Quoted per season
Entry
When a season opens
011 850 M

Season

One winter, one resort, two to four weeks. The standard engagement and the way most families begin with us.

Duration
2 — 4 weeks
Places
Up to 40 files
Retainer
Quoted per season
  • One chalet held for your dates in a single resort
  • A named season manager in resort for the whole stay
  • Guides, instructors and mountain tables for every ski day
  • Equipment fitted in the chalet on arrival day
  • Airport and altiport transfers, ground and air
  • Snow report and revised day plan by 06:40
Enquire — Season
022 700 M

Résident

The whole winter across more than one mountain, with staff carried on your account from November to April.

Duration
5 — 12 weeks
Places
Up to 16 files
Retainer
Quoted per season
  • Everything at Season level, across two or more territories
  • Seasonal staff placed and employed on your behalf — chef, host, driver, nanny
  • The same chalet held on a rolling multi-season basis
  • Heli-ski allocation reserved ahead of the season
  • Equipment held and maintained in resort year-round
  • Christmas, February and Easter weeks confirmed each March for the following winter
Enquire — Résident
033 250 M

Family office

For principals whose winter is administered by a family office. We work to your office, not around it.

Duration
Full season, multi-party
Places
Up to 4 files
Retainer
Quoted per season
  • Everything at Résident level, for multiple households under one account
  • Single contracting entity, consolidated invoicing, one reconciliation
  • Direct line to the founding partners, not the duty desk
  • Owned-property management where the family holds a chalet outright
  • Security liaison, staff vetting files and NDA'd household contracts
  • The far season — Aspen and Niseko — administered on the same file
Enquire — Family office

All levels are quoted per season. Cost is driven by the house, the party size, the weeks requested and the amount of the mountain held on your behalf. We quote a single figure in writing and hold it for the season.

Admission

Four steps,
then a winter.

01

A season opens

New families are accepted when a season opens. We hold sixty seasons; when one comes free we call the next family on the list. Write to the office to be put on it — we read everything.

02

A conversation

Forty minutes, in Geneva or by call. We want the weeks, the party, the ages, the level and what went wrong the last time somebody arranged this for you.

03

A written proposal

One document: house, staff, guides, movement, and a single figure. We quote once. It does not move once signed.

04

Retained

A season retainer is taken and your manager is assigned. From that point the winter is theirs to hold.

Enquiry

Places for 26 / 27
are open.