Index of services

The full
specification.

Seven headings, one file, one manager. Read it as a specification rather than a brochure — this is what we contract to deliver, and what we will not.

Headings
07
Territories
07
Season
Nov — Apr
Pricing
Quoted per season
01

Chalets

41 properties on exclusivity

Houses we control, not houses we found. Every property is walked in October before a single family is quoted.

  • Bedrooms allocated to your party before arrival, not on the doorstep. Nannies and staff housed where they are useful.
  • Ski room heated, boots dried nightly, skis waxed on a Wednesday as standard.
  • Generator, boiler and snow-clearing contracts held by us. A failed boiler is our problem at 22:00, not yours.
  • Where a family wants the same house every year, we take it on a rolling multi-season hold.
Portfolio
41 chalets
Sleeps
6 — 24
Ski-in
34 of 41
Inspection
Annual, October
02

Mountain

26 IFMGA guides · heli operations

Guiding is the part of the week that carries actual risk. It is staffed accordingly.

  • Heli-ski days run from Italian and Swiss bases; French airspace does not permit drop-offs, and we will say so rather than sell around it.
  • Snowpack, wind loading and aspect reviewed each morning. Plans are rewritten before breakfast when required.
  • Transceiver, shovel and probe issued and checked for every skier, every day, including children.
  • Ski touring and glacier days for parties who want distance rather than lifts.
Guides
26 IFMGA
Heli bases
Gressoney · Zermatt · Valais
Ratio
1:4 off-piste
Briefing
06:40 daily
03

Instruction

Private only, 1:1 to 1:4

The same instructor each winter, so a child does not restart their technique every January.

  • Mornings shaped around the first lift and a warm room by 12:30 for younger children.
  • Race coaching, mogul and off-piste progression for teenagers who have outgrown lessons.
  • Adult instruction taught quietly, in a small group, away from the main pistes.
  • A written note at the end of each week on what was worked on and what to hold over.
Format
Private, 1:1 — 1:4
Languages
EN · FR · DE · RU
Children from
Age 3
Continuity
Same instructor, year on year
04

The table

Altitude & village · private chefs

Lunch at altitude is a timing problem before it is a restaurant problem.

  • Mountain restaurant tables booked to the hour you can realistically reach them, with the guide routed accordingly.
  • In-chalet chefs from a quiet family Tuesday to a seated service for twenty.
  • Cellar built to the house before you land. Nothing carried up mid-week.
  • Allergies and preferences held on file and passed to every kitchen that cooks for you.
Tables held
Daily, Dec — Apr
Chefs
In-chalet, seasonal
Cellar
Stocked pre-arrival
Dietary
Recorded on file
05

Equipment

Fitted in the ski room

Nobody in your party should spend the first morning in a rental queue.

  • Boot fitting brought to the chalet with a fitter and a stock van, on the afternoon you arrive.
  • Skis matched to the week's snow and swapped when the surface changes.
  • Helmets, back protection and airbag packs where the terrain calls for them.
  • Everything collected from the chalet on departure day. No returns to make.
Fitting
In chalet, arrival day
Swap
Same day, on request
Safety kit
Checked daily
Storage
Heated, overnight
06

Household

Seasonal staff, referenced

Staff are placed for the season, not sent by an agency each week.

  • Nannies qualified in paediatric first aid, and where required, in the ski school pick-up routine.
  • Drivers who have done the Courchevel road in the dark, in snow, with chains on.
  • Permits, payroll, insurance and Swiss and French employment law handled by the office.
  • Staff who return each winter, so the house runs the way your family already runs it.
Roles
Chef · Host · Driver · Nanny
Placed
180+ per winter
Vetting
Referenced & background-checked
Employment
CH & FR payroll handled
07

Movement

Air & ground

The journey ends when the skis are in the ski room, not when the aircraft lands.

  • Slots requested well ahead for the Courchevel altiport, which is short, sloped and closes in poor visibility.
  • Helicopter link from Geneva or Sion when the pass is slow or the road is shut.
  • Luggage and equipment moved separately so the family travels light.
  • A driver meets the aircraft. There is no waiting in a terminal with children.
Airports
GVA · SIR · CMF · ZRH
Altiport
Courchevel, 1 722 M
Helicopter
On weather or road closure
Ground
Winter tyres, chains carried

Next step

Every file is quoted
against your weeks.

There is no rate card. Cost depends on the house, the party, the weeks and how much of the mountain you want held. We quote once, in writing, and it does not move.

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